Pure talk reviews6/21/2023 ![]() If it isn't any better, I will likely try another company. So because the price is so much better (even paying for a new phone) and because the company aligns with my values (much unlike Verizon), I am willing to wait until next year and see what the coverage is like in our new location. And we certainly don't live "in the middle of nowhere". People's voices break up and sometimes they can't hear me at all. ![]() And when I talk to people from my house, I feel like I'm back in 2003 when service seemed spotty everywhere. I can no longer communicate with my husband while he is at work because he has no service. Plans include unlimited talk and text, voicemail, caller ID, call forwarding, conferencing, and call waiting. According to the company, the average monthly bill is 23.50. We had much better coverage with Verizon. PureTalk provides many options for cell service ranging from monthly payments of 20 to 45. He has trouble sending pictures and sometimes he cannot make phone calls. Finally we succumbed to buying a new phone for him. Their call center is in Texas, and I did not wait but a few minutes before talking to a helpful person. They use the same cell towers as the big carriers. We spent at least 4 hours on the line trying to figure out why we couldn't transfer his phone. I switched both of my cell phones over to Patriot Mobile. Customer service is hapless, witless, clueless and powerless. However, for my husbands line it was a nightmare. I have spent nearly 5 hours messing with Pure Talk now. My conversion from Verizon to Pure Talk was pretty much seamless. I really want to give Pure Talk a better review. PureTalk updated and improved its throttled data speeds from 128Kbps to 256Kbps in January of 2022. ![]()
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